Lantek renews its website

Lantek has given its website (www.lanteksms.com) a total makeover, updating the design to make it simpler and more intuitive for browsing, as well as more interactive in operation.

This initiative is in response to the multinational company’s need to provide a dynamic, free-flowing communication tool between the company, its clients and its partners. This enables it to offer clear and constantly updated information on its solutions as well as a complete portfolio of its services, thereby improving search quality and speeding up the consultation process. The benefit for users is an optimised structure for the content, which improves the organisation of the site, makes it more accessible and user-friendly in operation, and easier for accessing relevant information.

In addition to structural and content changes, the company has also added new sections to the site including a Technical Support area. Lantek considers this fundamental for compliance with its principles of commitment to its customers and high quality service delivery. Complementing the product information available on the site, the technical support area helps users to solve any problems or queries in the use of Lantek products immediately following the software’s delivery and installation, enabling users to get the fastest possible return from the system’s functionality. Lantek’s clients will now be able to use its website to take advantage of the online support and maintenance service, and see what options are available for product training. Lantek also welcomes comments and suggestions from users, which will be considered in the optimisation of its service and solutions.

Lantek has also introduced a new Client Portal, a private site for the exclusive use of its clients, distributors and subsidiary companies. This provides users with a host of information including a wide range of technical documentation, product updates, and individual client access to a log of support queries, together with the real-time status of each one.

The new site will provide an intuitive and interactive way for visitors to communicate with Lantek, increasing the ways in which engineers can access the company’s products and services.